Barely days after celebrating customer service week, are Zimbabwean corporates back to their usual ways? An employee at Zimbabwe Women’s Microfinance Bank has caught the public eye after abusing a woman on WhatsApp over a loan, but here is the catch, it was the wrong woman. The aggrieved woman(Ennet Masora) took to Facebook to narrate… Continue reading Zimbabwe Women’s Microfinance Bank employee abuses wrong woman on WhatsApp: ‘Mari yeBank mwana we mukwasha hairare panze’
Tag: customer service week
Here’s Why Most Zimbabwean Brands Should Not Be Celebrating Customer Service Week
Customer is King! The whole world seems to agree hence the international celebration of customer service week which is now upon us. However, if you see some of the companies in Zimbabwe celebrating Customer Service Week, you’ll probably laugh with me! Customer service week is meant to celebrate the hard working employees that serve and… Continue reading Here’s Why Most Zimbabwean Brands Should Not Be Celebrating Customer Service Week