The data rollover facility allowed TelOne customers to carry over their unused data to the next, prior to this introduction of this facility, unused data would expire after 30 days.

TelOne has been facing viability challenges, the company has resorted to selling handsets, and even their video on demand (VOD) platform DEOD recently reduced subscriptions prices when everyone else is hiking tariffs, a sign that things are not looking good at the parastatal.

The reason cited for the suspension is that the facility is that the rollover facility was causing instability on their platform, which was impacting other services.

In our view the decision has more to do with low revenues, when the facility was introduced it obviously meant that customers would stay longer without buying new bundles, by reverting to the old system they are able to make money even in instances where services were not rendered.

It looks like regulators in Zimbabwe are giving telecoms companies’ free reign without checks and balances, in the end it is the consumer that suffers.

The post Heart Breaking: TelOne suspends Data Rollover facility citing system challenges appeared first on Provoker Magazine.

Perhaps you’ve also noticed that the access to that free internet has been very erratic of the past few weeks. People hadn’t been able to connect as they used to. Were these tell-tell signs of an abrupt and fast approaching end to this free service? Likely.

If you haven’t been to the ZOL page lately, this is what you must expect to see:

Notice the change? Instead of the standard 30-minutes free, enter your email address, you’re now supposed to enter a voucher code.

Could this move have been prompted by the  “prevailing business climate” described by NetOne when they were justifying their extreme hike in data tariffs?

The post ZOL abandons the masses: No more ZolSpot free internet? appeared first on Provoker Magazine.